Returns & Exchanges

At 플러그인 쇼핑몰, we strive to ensure your electronic devices meet the highest standards. If you are not completely satisfied, you may return or exchange your product within 14 days of delivery provided it remains in its original packaging.

1

Request Return

Log in to your account, navigate to your order history, and select the 'Return/Exchange' button next to the item you wish to send back.

2

Packaging

Securely pack the device in its original box with all included accessories, manuals, and protective padding to prevent damage during transit.

3

Shipping

Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location or schedule a home pickup.

4

Inspection & Refund

Once our technical team verifies the item's condition, your refund or replacement will be processed within 3-5 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing